Last Updated: 3/15/2025
Thank you for choosing Kinora. We are committed to delivering your order as quickly and efficiently as possible so you can begin your recovery journey without delay.
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Please note:
Orders placed on weekends or holidays will begin processing on the next business day.
During periods of high demand, processing times may extend slightly.
After processing, orders typically arrive within 5–8 business days.
Total estimated delivery time:
6–12 business days from the date of purchase.
Delivery times may vary depending on your location and carrier conditions.
Once your order ships, you will receive a shipping confirmation email containing your tracking number. Please allow up to 24–48 hours for tracking information to update.
We currently ship within the United States.
For international shipping inquiries, please contact our support team.
It is the customer’s responsibility to ensure that the shipping address is entered correctly at checkout. If an incorrect address is provided, please contact us immediately at:
We cannot guarantee changes can be made once an order has been processed.
While we strive to meet all estimated delivery times, Kinora is not responsible for delays caused by:
Carrier disruptions
Weather conditions
Customs processing (if applicable)
Incorrect shipping information provided at checkout
If you have any questions about your order, please contact:
Kinora Support Team
support@kinoralabs.com
We’re here to help.